Shipping Disclaimer

Shipping & Processing Times

HAIR COLLECTION

We offer international shipping for our Hair Collection

Processing time for our hair collection varies depending on the nature of your order. However, standard processing Is usually between 1-2 business days. Shipping cost is based on the weight, and dimension of the package and location of the purchaser.

 

CUSTOMIZED COLOR WIGS & BUNDLES

Customized orders require a longer processing time as it is made to order according to the purchaser’s expectation.

 

GENERAL SHIPPING TIMES

USA and Canada ( 4 to 7 business days)

International Shipping ( 10- 15 business days)

 

NAIL PRODUCTS

Our Nail Care Products are available worldwide through our distributors. It would be best to contact one of our brand ambassadors in your region to purchase our Nail Care products, but our entire team is always here to help.

If you are within the Greater Toronto Area, our nail care products can be picked up locally. Shipping is also available via Canada Post for Canadians and USA residence.

 

URGENT ORDER

We strongly advise that orders of extreme importance should not wait until last minute to be placed. If you have a deadline, or other important engagements, please order ahead of time to avoid disappointments and delays.

We are NOT responsible for late shipping due to inclement weather, holidays, sales or unforeseen events. In the event of sales or online promotions processing times are normally longer.  When calculating shipping and delivery time, please note that holidays do not count as a business day so please calculate accordingly.

Most of our registered Fedex or DHL shipments require the use of a signature upon delivery.

A tracking number will be assigned once the order has been handed over to the carrier. It is your responsibility as the customer to track your shipment. We accept no responsibilities for incorrect addresses given at the time of purchase. Please reach out to our customer service team immediately to avoid any further discrepancies.

Kindly be aware that customers are solemnly responsible for any duties, taxes and or VAT(value added tax) imposed by their respective countries when shipping internationally. Please note, these taxes are NOT included into the final shipping cost when shipping internationally. Please take into consideration these additional charges before placing an order. Also check for importing regulations with your respective country.

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