Return & Exchanges

Returns & Exchanges

Sales are final on our hair collection.

Refunds for our nail care line will be processed in the form of a store credit. Please reach out to our customer service team if you are not completely satisfied with your order.  This is in respect to those items purchased directly on www.amoyaamor.com. If purchased using one of our distributor or brand ambassador, please contact directly.

Items purchased must be returned in their original package, unopen and unused within 7 days of purchase.  Customers are responsible for shipping charges. Once we receive your package, we will gladly issue a store credit. This can be used on future orders made on www.amoyaamor.com.

We are truly sorry but due to the nature of our products we do not allow any exchanges. Please review your order before checking out.

 

SALES & PROMOTION

Promotions, sales and bundle deals are excluded from our return policy. Therefore, all sales are final with NO exception.

 

DAMAGES

Should any issue arise during the shipping process, we will gladly replace damaged or defective items.  Kindly inspect items upon arrival. If there are any damages please send us an email with your order number. Also include images of the damage or defective items. Please include a copy of your invoice or packaging slip in your email.

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